Homes By Diante — Privacy Policy

Important Notice Regarding Text Messaging Data

Homes By Diante (Diante Lawrence LLC, agent Diante Lawrence) ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

We collect the following types of information:

Personal Information:

• Name, email address, phone number, physical address
• Payment information when you make a purchase or request a quote
• Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information:

• IP address, browser type, device information
• Website usage patterns and analytics
• Cookies and similar technologies

2. How We Use Your Information

• Providing and improving our services
• Processing transactions and payments
• Communicating with you about inquiries, appointments, and promotions
• Enhancing website functionality and user experience
• Ensuring security and fraud prevention

3. SMS Messaging & Compliance

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.

Opt-Out Instructions:

• You can cancel SMS notifications at any time by replying "STOP"
• You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
• Reply "HELP" for assistance or contact us at itsdeeandyou@gmail.com

Standard message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

SMS Data Protection Statement:

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information. We may share information with service providers who assist in our operations, and as required by law.

5. Data Security

We implement reasonable security measures to protect your personal information, including encryption, secure access controls, and regular security assessments.

6. Your Rights

• Access, update, or delete your personal information
• Opt-out of marketing emails by clicking "unsubscribe"
• Opt-out of SMS messages by replying "STOP"
• Withdraw consent at any time for future communications

7. Changes to This Policy

We may update this policy periodically. The latest version will always be available on our website with the effective date.

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